Standard shipping by Khybee Krafts is USPS, generally first class mail. The USPS is an independent entity that is not under the control of Khybee Krafts. Once the USPS has control of the package, it becomes their 100% responsibility. All claims for lost packages must be filed with USPS. A tracking number will be provided to customer with each shipment. If customer prefers another manner of shipment, or another shipper, Khybee is happy to accommodate such request. Customer bears any added shipping costs.